The Wall Street Journal: Retailer Forever 21 warns its payment systems may have been hacked

Forever 21 Inc. said Tuesday that unauthorized users may have gained access to its payment systems, potentially exposing the credit-card information of customers who shopped in some of the fashion retailer’s stores.

The Los Angeles-based company said it received a report from a third party that payment-card systems in some stores may have been breached and it has hired a firm to assist with an investigation into the matter.

The investigation is focused on card transactions in stores from March until last month, the company said. However, the retailer said it still is trying to figure out the specific stores and timeframes of the breach. The company said it appears that some registers in some Forever 21 stores were affected when the encryption wasn’t operating.

The company is advising customers to monitor their credit-card statements for unauthorized charges and to immediately notify their financial institution if those charges are found. Normally, cardholders aren’t responsible for unauthorized charges, the company said.

This report originally appeared on WSJ.com.

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